We understand you may have lots of questions when you, or someone in your family, is learning to swim and to help answer these we have put together a list of those that get asked most often. If your question is not addressed here please do contact us and we will do our best to answer you.
How Long does it take to learn to swim? Each Child or adult learns to swim at their own pace, so it is very difficult to answer this questions. Factor such as water confidence, age and any special needs or previous experiences (good and bad) affect the length of time that it takes. Each swimmer will get there in their own time supported by out friendly and Professional staff.
Does my child need to wear a swimming hat? No your child does not need to wear a swimming hat, although some children prefer it so they are welcome to wear a hat. If your child has long hair it does help to keep their hair out of their face. Hair which can be tied up should be, to be kept off the face.
Does my child need goggles? No your child does not need goggles, however if they would prefer to swim with goggles please do bring them along. As part of lessons we encourage children to put their faces into the water to achieve the correct swimming position on their fronts and some children are more comfortable doing it with goggles on. Children will learn safety techniques throughout their swimming life with us and will be asked to swim without goggles at times during lessons..
Do I need to provide and armbands or aids? No, we provide all the swimming equipment and aid that your child may need, however if they have a particular aid they prefer please do bring along to lessons for their first few lessons in case they are nervous about getting in
Does my child need to wear a swim nappy? If you child is not reliably toilet trained (no matter what age) they will need to wear a swim nappy during lessons. will need to wear a double layer nappy protection in the water, We would recommend a disposable or reusable swim nappy covered by a 'happy Nappy' or tight swimwear to prevent anything escaping.
How many Swimmers are in the classes? We have a Strict Maximum of 6 Swimmers per class, and we only confirm your places once an application form has been received to allow us to keep track on those who are attending. Due to Covid some classes have been reduced to 4 per class to help with socail distancing.
Do I need to get into the pool with my child? Children of school age in our programme will be in the water without parents in the pool. Children within our Preschool programme will need a parent in the pool until the instructor has confirmed they would benefit from a class without a parent. Of Course there are always exceptions and some older children may be too nervous to enter the pool without a parent and in these cases, if a group without parent is not an option, we can offer some private lessons with parent in the pool to allow the child to gain trust in the teacher and then aim to move the child to a group without parent. Due to Covid if your child needs extra support in the pool an adult from the family bubble may be needed in the water to support as our teachers need to maintain distancing wherever possible.
How long are the lessons? Each lesson slot is 30 minutes long - Due to Covid some class time in the water has been reduced by a few minutes to allow a smooth changeover, cleaning and distancing to be maintained.
My child has a special need/disability can you accommodate them? Yes we can. However, depending on the level of support they need would depend on the class they would need. We do have disabled children and adults within our group lessons, where appropriate, however most of our swimmers who have additional needs benefit from 1-1 tuition and parents choose a private lesson. We have a lot of experience with swimmers with additional needs, please call us to discuss you particular needs.
Will my child be able to stand in the pool? Our pools vary in depth, however, most of the pools we use children can not stand in some or all of the pool. We do not believe this hinders their progress, in fact learning to swim where children cannot stand means they do not fear going out of their depth once they have learnt to swim where they can stand up. In classes where children are out of their depth the teacher is in the pool, unless the class is a competent class of swimmers.
Do you run Lessons during the holidays? Our Weekly lessons run term time only, however, we do run intensive swimming courses of 4-5 days during some of the school holidays. Please contact us or check our Facebook page out for more details.
Do you do pay as you go lessons? No, we don't offer pay as you go lessons. We book our lessons in termly blocks (half termly for private lessons) This is so we can provide a consistent approach to our classes as we believe children progress through continuity of lessons. If you start lessons partway through the term you will only pay for the remaining lessons of the term.
How do we pay for lessons? Lessons are paid for termly in advance by either Bank Transfer, Cheque or Cash. Full details are on the swimming invoices.
Can we split payments of lessons? At Crest Swim School we understand that raising children is expensive! BUT we don’t want that to stop being able to allow you to make sure your children are safe in water. Payments for the whole term can be split if necessary, we have present payment plans for those who need it. - Payments plans are currently suspended
COVID has meant a few changes to our payments and terms and conditions. this will be outlined on booking.